Why settle for a standard 12 month warranty?
At DJs Only we know that our customers are industry professionals who rely on their equipment week in week out, which is why we now offer a 2 Year Warranty on all our products (some exclusions apply below).
Don't risk buying elsewhere for a standard 12 month Warranty when WE DOUBLE YOUR GUARANTEE - FOR FREE!
Terms and Conditions
DJs Only 2 Year Warranty (on new products purchased on or after 01/01/2012)
1.1 After the standard manufacturer warranty period (usually 12 months) expires, DJs Only will guarantee that all products (with some exceptions shown below) will be repaired free of charge for 1 (one) additional years from the date of purchase. Example; Purchase date 1st Jan 2012, Manufacturer Warranty End 1st Jan 2013 – DJs Only Warranty Starts 1st Jan 2013, DJs Only Warranty Ends 1st Jan 2014.
1.2 Subject to clause 1.3, faulty products (with the exceptions shown below) will be repaired free of charge (includes parts and labour only) or at our discretion, a replacement item in a fully functional state (usually a repaired product of the same model in a similar cosmetic condition as the faulty unit), providing that the product is returned to DJs Only, with the delivery paid by the customer (we recommend www.interparcel.com) and suitably packaged to withstand the journey within the total two year warranty period, together with a copy of the original sales invoice/receipt. Any products and/or parts which are replaced by DJs Only become the property of DJs Only.
1.3 Products are guaranteed for the total two year period provided that:
- 1.3.1 The product has not been subject to abuse or mishandling, either intentionally or by accident, used beyond the limits specified by the manufacturers manual or advice by DJs Only, or has been damaged by an Act of God, Terrorism, Natural Disaster, or any other environmental scenario (including events such as power surges) etc;
- 1.3.2 The items are not designed for short term usage or have a natural short life span or timed life span;
- 1.3.3 The product is current and parts are available. The manufacturer must still actively manufacture the product, and parts must be readily available.
- 1.3.4 The product has not been altered or modified from its original state and any fault in the product has not been caused by the use of accessories and/or supplementary or replacement parts which were not original components of the product.
- 1.3.5 The product is not one of the following items;
- § Apparel (Bags/Lanyards/Slipmats/T-Shirts etc)
- § Atmospheric Machines (Smoke/Haze/Bubble/Snow Machines etc)
- § Cables
- § Components (Drivers/Tweeters/Transformers/Tools/Crossovers etc)
- § Consumables (Batteries/Fluids/Solvents/Filters/Bulbs/Ties+Tapes/Windshields etc)
- § Perishable Items (Headphones/Cartridges/Stylus etc)
- § Software & Compact Discs
- § Soft Storage Cases (includes items with stitching such as CD Wallets and Bags etc)
- § Wireless Products (such as Radio Microphones) including remote controls
1.4 For any repair or replacement of a faulty product within the total two year warranty period, DJs Only will not renew, prolong or restart your guarantee beyond the original period specified from the purchase date.
1.5 The above terms and information do not affect your statutory rights.